Effective Date: June 25, 2025

1. Introduction
Welcome to Up a Level K9 ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, upalevelk9.com, purchase products, watch videos, or use our services.

2. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, payment information when you place an order or sign up for services.

• Usage Data: Information about how you use our website, such as pages visited, videos watched, and time spent on the site.

• Cookies and Tracking Technologies: We use cookies to improve your experience, analyze traffic, and deliver personalized content.

3. How We Use Your Information

• To process and fulfill your orders and service bookings.

• To communicate with you about your purchases, account, or customer support.

• To send promotional emails or offers (you can opt out anytime).

• To improve our website, products, and services based on usage data.

• To comply with legal obligations.

4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third-party service providers for payment processing, order fulfillment, email marketing, and analytics. These providers are obligated to keep your data confidential.

5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or alteration.

6. Your Rights
Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and opting out of marketing communications.

7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings via your browser preferences.

8. Children’s Privacy
Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

10. Contact Us
If you have questions about this policy, please contact us at:
Email: karen@upalevelk9.com
Phone: 920-737-4881